The direct answer
Start with the exact origin in Germany, destination, time window, household volume, access at both addresses and requested add-ons. Non-EU destinations or transit routes require separate checks against current official guidance.
What matters in practice
Describe floors, lifts, carrying distances and loading access separately for the German origin and European destination.
Use an inventory or factual photos for volume. Do not upload identity papers, diagnoses or unrelated private documents to the public form.
Checklist
Mark unknown points as open instead of guessing.
- origin in Germany
- destination country and city
- date window
- inventory or volume
- floors and lifts
- vehicle access
- packing and assembly
- transit route
- open border questions
- preferred contact language
Boundaries and official clarification
This guide helps with preparation but is not legal, tax, medical or customs advice. The responsible authority's current written information is decisive.
- no origin outside Germany
- no automatic customs handling
- no binding date before capacity review
- tax treatment confirmed in the specific quote
Next practical step
Once route, scope and open questions are separated, the service hub captures the details for a personal feasibility review. Submission is not an automatic booking.
Related questions
Can the move start outside Germany?
No. This FLOXANT request path is only for moves with Germany as the origin country.
Do I need an exact inventory immediately?
A structured estimate can support the first review. More exact information may be needed before a binding quote.
Are customs requirements confirmed by the form?
No. Current official requirements must be checked for the actual route and goods.